Important Dates
Friday, April 8
Beginning at 4:00 PM until the morning of Monday, April 11, all Online and Mobile Banking services will be in view-only mode while we update our system. You will have access to your accounts to view balances and transactions, but services such as transfers, bill pay and mobile deposit will be unavailable.
Monday, April 11
The New Online and Mobile Banking platform will be live! If you use the MCB Mobile Banking App, you will be prompted to update to the newest version.
Account Access
You will still access Online Banking through our website, www.mcb.com.
Logging In For the First Time
Please follow these instructions the first time you login to MCB’s new online banking platform
- Enter your current MCB Online ID as your Username. Please enter the last 4 digits of your social security number or tax identification number (for businesses) as your password.
- Complete the identity verification steps and enter your security code. You may “trust” your device to bypass this step for future logins.
- Update your Username if desired, and create a new password.
- Accept the Online Banking Agreement and eSign Disclosure. You MUST click to open the PDF before you are able to toggle your acceptance of the agreement. To toggle, simply click on the button.
- Your account list will appear. Select the account you wish to view.
Identity Verification
We have added an “Out of Band Authentication” security step to ensure the safety of your account(s). You will be asked to enter a 6-digit security code when logging in. Please select from the available options to receive your unique code via email, automated call or text. If you do not see your preferred method of communication, please call us at (866) 622-1910, to update your contact information. NOTE: This new security feature will replace the current watermark and your three security questions. Also, your password will NEVER expire, however you can change your password at any time.
To bypass the identity verification step for future logins, you may “trust” your computer or device. You may store up to 5 trusted devices (computer, phone, table, etc.). Please be aware that clearing your cookies will result in the need to complete the identity verification step again.
Login Credentials
Please refer to the listed requirements when updating your password and/or username. If your previous password and/or username meet the requirements, you may choose to establish the same credentials for the new platform.
Mobile Banking App
If you currently use our Mobile Banking app for iPhone or Android, an update will be available on Monday, April 11. If you do not currently allow auto-updates on your mobile device, you will be prompted to initiate a download through the App Store or Google Play.
Logging in with Biometric Authentication
If you would like to enable biometrics to login using face recognition (i.e. FaceID) or your fingerprint (i.e. TouchID), you will be prompted to “Save Login” during your first visit to our Mobile Banking app. If you do not wish to use this feature, you may disable the prompt within the Information Settings menu.
Mobile Deposit
If you currently use the Mobile Deposit feature in the app, your enrollment will remain active. If you would like to enroll in our secure Mobile Deposit service, please request access within the app.
Mobile Banking App
If you currently use our Mobile Banking app for iPhone or Android, an update will be available on Monday, April 11. If you do not currently allow auto-updates on your mobile device, you will be prompted to initiate a download through the App Store or Google Play.
Logging in with Biometric Authentication
If you would like to enable biometrics to login using face recognition (i.e. FaceID) or your fingerprint (i.e. TouchID), you will be prompted to “Save Login” during your first visit to our Mobile Banking app. If you do not wish to use this feature, you may disable the prompt within the Information Settings menu.
Mobile Deposit
If you currently use the Mobile Deposit feature in the app, your enrollment will remain active. If you would like to enroll in our secure Mobile Deposit service, please request access within the app.
